Account Verification at koi500
Verification at koi500 is a one-time step that protects your balance and makes sure withdrawals reach the right person. Upload a clear photo of your national ID and a selfie holding it — the document name must match the wallet account you use for deposits and withdrawals. Our team reviews submissions and confirms by email or in-app notification. A verified account also
removes friction on larger withdrawal requests, so it is worth completing early rather than waiting until you need to cash out.
- Prepare your documents — Have your national ID ready — the name on it must match your registered koi500 account and wallet details.
- Upload ID and selfie — Go to account settings, open the verification section, and upload a clear photo of your ID plus a selfie.
- Wait for review — Our team checks the submission and sends a confirmation to your registered email or in-app inbox.
- Verification confirmed — Once approved, your account is fully verified and withdrawal requests process without additional document checks.