What We Collect and Why We Collect It
When you register on koi500, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that's DANA, OVO, or GoPay. When you fund your account via one of these e-wallets, the transaction reference is logged
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to match your deposit to your account balance and to handle any disputes quickly. We also collect technical data — your device type, browser, and IP address — to keep your session secure and to detect unusual login attempts. For players in Jakarta and Surabaya, this
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includes mobile-access patterns that help us confirm your session is genuine. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what is strictly needed to complete your transaction. We retain your account
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data for as long as your account is active, and for a period afterward as required by applicable law. Availability of our services depends on local law and eligible regions. If you have questions about what data we hold, you can request a copy through our
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support channel at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.