Terms That Apply to Your Account and Transactions
When you open an account with koi500, you enter a service relationship governed by these terms. Everything from how we process a deposit through DANA to how we handle a withdrawal request via OVO sits inside this framework. We do not override local law — where
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Indonesian regulation applies, it takes precedence over any clause here. Your account is personal and non-transferable. Sharing credentials or operating multiple accounts violates our terms and may result in access suspension. Payment transactions, including those submitted via GoPay, are logged at the point of submission and
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retained for audit purposes under our data retention policy. Eligibility to access our platform is conditional on your location and local legal status; we make no representation that our services are lawful in every jurisdiction. If a feature is not available in your region, that restriction
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is enforced automatically. Any dispute arising from your account use will follow the escalation path outlined in our support contact process. We revise these terms periodically — continued use of the platform after a posted revision date constitutes acceptance of the updated terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.